I have been working with Jenell for many years and many trips to Disney World. She has always been great to work with, extremely knowledgeable and absolutely fantastic in planning our vacations.She has gone out of the way to assist us. Just one example: my oldest daughter loves Disney. She has always wanted to attend the Mickey's Not So Scary Halloween party. Last year, I took her to Disney specifically for this event and Jenell, as always, planned out trip for us. Well, we happen to be there during Hurricane Matthew. My daughter was so upset when we were standing in the park, 10:00pm, and told that the party was cancelled the following evening. Jenell was absolutely terrific. I emailed her and she got back to me that night (even with how late it was), extended our stay and got us tickets for a party a few days later. It just shows her dedication and she really does a terrific job.
If you've scheduled your own Disney vacation, then you know how big of a hassle it can be to get everything planned and organized. Fortunately, it won't be a hassle that I'll have to deal with anymore. I decided to contact a travel agency to help us plan our November of 2016 trip, and it's something I'm certainly glad I did! I had stayed away from doing this due to the cost, but turns out using Storybook Destinations doesn't cost us a penny more than booking the trip online ourselves! Lisa contacted me and immediately took over the process of booking our vacation. In fact, she saved us HUNDREDS of dollars by adding free dining to our plan once Disney released the dates. It's something I probably wouldn't have caught, or would've been too lazy to deal with. Lisa even assisted us with our dining reservations and fast passes. Not to mention, a week before our trip we also got a goody box with a Storybook Destination bag and an Autograph Book for our daughter! We will happily be using Lisa and Storybook Destinations for all of our upcoming Disney vacations. Thank you!!
Misty was very helpful in planning our Walt Disney trip. She replied to my emails very quickly, was patient with me when the group I was going with changed their plans multiple times, and not to mention she did all she could to get us the best deal possible. I felt as if she truly cared to make our trip magical and she cared about us. Planning a Disney trip can become overwhelming and stressful. Storybook Destinations allowed me to enjoy my Disney planning and made it a fun experience! We had so much fun on our trip! I will be using Storybook Destinations for any future vacations!
I don't know what we would have done without the consultants at Storybook Destinations. We have been on a number of trips planned by Heather and it is always a joy. No time wasted on confusing research or conflicting reviews when you have your own personal travel agent to tell you what you must not skip on your trips. Without them, I don't think we would have seen and experienced some of the memorable trips we have taken, the most important, seeing my daughter's face when she saw the castle for the very first time. We plan on making many more memories with Storybook Destinations. Thanks so much!
This is our second trip to Disney booked through Missy. It has been a fun experience throughout the whole process. The trip was planned without a hitch - lots of laugh and no stress whatsoever. Missy took care of every detail, made all of our dinner reservations, all with a friendly and positive attitude. From now on, we will always plan our future trips with her help - it cannot get any better :-)
Sylvie and Ben
My family and I went to Disney World using Storybook Destinations this past February. It was our second time to visit-we like to take each of our children just before their 3 yr. birthday, because they are old enough to comprehend the wonder of Disney, but young enough to be free. 😊 the first time we went, we planned it all ourselves. It was fun to do it that way, but definitely added some stress. Using Storybook Destinations this time around gave us an expert to make sure we didn't miss anything. Misty knew our interests and respected our plans; she especially respected our budget and didn't try to up-sale us or make us feel as if we would miss out if we stuck with our more budget-friendly plans. The best part of using Storybook Destinations was having someone you could always call/text/email to answer any kind of question. Misty fielded all kinds of questions, ranging from parking info (we were driving) and best Fastpass usages, to where all the Starbucks were located in the parks... We will definitely be using Misty and Storybook Destinations again.
As a seasoned Disney girl I wasn't sure I needed a travel agent. However, on my last trip Heather was able to get my parents and I adjoining bedrooms which saved me a lot of time and hassle spent on the phone. Most recently, Misty has been helping me plan my upcoming trip for this fall. She spent hours on the phone securing the perfect dining reservations, I absolutely HAD to have, when all I could get was a busy signal. She called me first thing when the free dining schedule came out and has been super accommodating when I had to change and re-change our scheduled dates. Using Storybook Destinations has really taken the stress out of the booking process and left me time to do all the fun Disney planning I enjoy!
It was great knowing Heather J was just an email away! I loved that I could just send her a quick email with a silly question and she would reply in lightning speed and make me feel better. I will definitely send people her way and ask for help when we decide to go on another adventure... THANK YOU AGAIN!!!